We will only process your Personal Data in accordance with applicable data protection and privacy laws. For the purposes of UK and EU data protection legislation, the data controller is Kidjo Inc. of 111 Sandra Muraida Way 6C, 78703 Austin, Texas.
Updated and Effective as of: May 23, 2019
TABLE OF CONTENTS
1.INFORMATION WE COLLECT
2.INFORMATION YOU CHOOSE TO SUBMIT
3.COOKIES AND TRACKING TECHNOLOGIES
8.PROTECTING YOU DATA
10.SENSITIVE PERSONAL DATA
11.RETAINING, MODIFYING AND DELETING YOUR DATA
12.YOUR LEGAL RIGHTS
13.CHANGES TO THIS POLICY
1. INFORMATION WE COLLECT
We and our third-party service providers (including any third-party content and analytics providers) automatically collect certain information from your device or web browser when you interact with our Services. This information allows us to manage access to and use of the Services, recognize you and provide personalization, and to help us understand how our users use the Services.
We may collect the following information about you:
(1) Information that directly identifies you. This may include your name, email address, username and password which you supply when you subscribe.
(2) Information that indirectly identifies you. Each time you visit the Services we automatically receive and record information from your device or web browser, for example your internet protocol (IP) address, mobile device ID, browser type, time zone setting, location data, language preference, browser language and other transactional information. We may also create a user ID that may similarly indirectly identify you.
We may use this information to collect data about your activities on our Services, for system administration and troubleshooting purposes, to customize content for specific regions and to track access and use of the Services. We may associate information that indirectly identifies you with your user account (if you have one) and other information we have collected about you.
(3) Location data. We may collect non-precise geo-data, which tells us where you are, when we collect other information about you. We may also collect the language option or country you choose. We may link location data to other information we have collected about you.
(4) Profile data. This may include your username and password and other information you give us (if you are a registered user), information you give us in connection with purchases or orders made by you, your interests, preferences and feedback responses.
Registration for our Services may require that you supply a unique email address and is meant for parents and grown-ups only.
(5) Transaction and financial data. We may collect or receive transactional and financial information relating to you when you buy some of our Services (for example payment details).
2. INFORMATION YOU CHOOSE TO SUBMIT
Failure to provide any required Personal Data will prevent us from being able to provide our Services you request (e.g., member registration) or otherwise inhibit our ability to provide our Services.
3. COOKIES AND TRACKING TECHNOLOGIES
We use tracking technologies, such as cookies and local storage for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status and viewing preferences from a previous use of an online service, for when you later return to that online service.
4. AGGREGATED DATA
We may create anonymous or aggregated data from the Personal Data we receive about you and other individuals whose Personal Data we collect.
Anonymous data will include analytics information and information collected by us using cookies. We make Personal Data into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze usage patterns in order to make improvements to our Services.
We combine information about you with information about other users to create audience segments of aggregated data, for example, statistical, demographic and usage data. If we combine or connect aggregated data with personal data we treat the combined data as personal data and deal with it in accordance with this privacy notice.
We aggregate personal data we collect, such as the number and frequency of your visits to our Services, to produce metrics and statistical information. We may share this data with third parties.
We have hired third parties and service providers, such as Google Analytics, to provide us with information, reports and analysis about the usage and browsing patterns of users of our Services. They may independently record the type of device and operating system you are using, general location information, as well as events that occur within our apps, such as how often you use our app.
We perform statistical, demographic and marketing analyses of users of our Services, and their subscribing and purchasing patterns, for product development purposes. We use this information for analysis purposes, including analysis to improve customer relationships.
5. INFORMATION USE
We will use your user information only for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. We do not share information with third parties for their direct marketing purposes.
We use the information we collect, including Personal Data and Usage Data:
to enable you to use our Services, to create an account or profile, to process information you provide via our Services (including verifying that your email address is active and valid) and to process your transactions;
to provide related customer service and care, including responding to your questions, complaints, or comments;
to provide you with information, products, or services that you have requested;
to tailor content we display to your children;
for internal business purposes, such as to improve our Services;
to notify you (the parent or guardian) of the child’s activities when using the Services, including sending value and skill reports;
to notify you relating to your account status or your child’s use of the Services;
to comply with regulatory and legal obligations; and
6. INFORMATION SHARING
We may share Non-Personal Data, including Usage Data, de-identified Personal Data and aggregated user statistics, with third parties in our discretion. We share User Information, including Personal Data, as otherwise described in this Policy, and under the following circumstances:
(5) Social network and platform integration. Our Services contain integration with social networks and other platforms in which information is shared between us and such platforms. For example, if you create or log into your account through a third-party social media site (for example, a Facebook or Google), we will have access to certain information from that site, such as your name, email address, account information, and other information in accordance with the authorization procedures determined by such social media site.
7. INFORMATION TRANSFER
When we process your personal data within Kidjo Inc. this may involve processing and transferring your data outside the European Economic Area (EEA), which includes all EU member states plus Iceland, Liechtenstein and Norway.
8. PROTECTING YOU DATA
We have implemented commercially reasonable and appropriate technical and organizational security measures to help protect your Personal Data from accidental or unlawful destruction, loss, alteration, misuse, or unauthorized access or disclosure.
We limit access to your personal data to employees, agents, contractors and other third parties who need to access it. They are subject to a duty of confidentiality and we require them to process your personal data only in accordance with our instructions.
However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security. We do not guarantee or warrant that security measures will prevent data breaches. We have procedures to deal with suspected data breaches. We will notify you and the relevant regulator of any data breach as legally required.
If you send us emails, you should be aware that information disclosed in emails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in emails.
You use the Services and provide us with information at your own initiative and risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us using the details in the Contact Us section below.
9. CHILDREN’S PRIVACY
Registration for our Services is meant for parents or guardians and grown-ups only. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details in the Contact Us section below. We will delete such information from our files as soon as reasonably practicable.
Currently, we do not knowingly collect or store any personal information from children under the age of 16. All personal account information is requested from parents and/or guardians or other grown-ups and is limited to just an email address which is used to notify the parent or guardian about their child’s activities (i.e., value/skills’ report) when using the Services, in compliance with COPPA and The General Data Protection Regulation (GDPR) (EU) 2016/679.
If we have collected and stored any personal information from your child, you have the ability to access your child’s information, request that we stop collecting or using your child’s personal information, or request that we delete your child’s personal information. You may do this under Parent settings, after logging in, and/or by contacting us using the details in the Contact Us section below.
10. SENSITIVE PERSONAL DATA
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data as this term is defined under applicable data protection and privacy laws (for example, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
11. RETAINING, MODIFYING AND DELETING YOUR DATA
You may access the information we hold about you. If you wish to exercise this right, please contact us using the details in the Contact Us section below. If you would like to update, correct, modify or delete from our database any Personal Data you previously submitted to us, please let us know by accessing and updating your profile. You can manage your Kidjo Account in the My Account Area and update your Kidjo membership or account information in the Parent's settings section.
If you delete certain information you may not be able to order services in the future without re-submitting such information. We will comply with your request as soon as reasonably practicable. Also, please note that we will maintain Personal Data in our database whenever we are required to do so by law.
Please note that we need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion. We will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
We may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely.
12. YOUR LEGAL RIGHTS
If you are a resident of the European Economic Area (EEA), you have the right to: (a) request access to your Personal Data and rectification of inaccurate Personal Data; (b) request erasure of your Personal Data; (c) request restrictions on the processing of your Personal Data; (d) object to processing your Personal Data; (e) the right to data portability; and/or (f) the right to object to automated decision-making ("collectively, "Requests").
To exercise your rights email at firstname.lastname@example.org. We can only process Requests from a user whose identity has been verified. If a third party is making a request on your behalf we will ask them to prove that they have your permission to act for you.
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
We will try to respond to requests within one month and we will let you know if we need to take longer, for example because your request is complicated. We may have an overriding lawful basis for processing your personal data, or certain exemptions may apply. If we refuse your request we will explain why.
You also have the right to lodge a complaint with a supervisory authority, or the relevant data protection regulator in your country of residence. We invite you to raise your concerns with us first, so that we can try to resolve them.
13. CHANGES TO THIS POLICY
14. CONTACT INFORMATION
111 Sandra Muraida Way 6C
78703 Austin, Texas
+1 858 666 5485