Kidjo Privacy Policy

Welcome to Kidjo’s privacy policy. This privacy policy ("Privacy Policy" or "Policy") discloses the privacy and cookie practices of Kidjo Inc. ("our," "we," or "us"). We have prepared this privacy policy to explain to you how we collect, use, and share information and Personal Data (as defined under applicable law) we obtain through your use of the Internet sites, applications and online services ("Services") that are operated by, controlled by or affiliated with Kidjo Inc. This Privacy Policy only covers information collected through the Services and via direct communications between you and Kidjo Inc. and does not cover any information collected at any other website, application or otherwise by us (unless specifically stated), including when you call us, write to us, or communicate with us in any manner other than through the Services. By using the Services, you consent to such collection, use and sharing of your information and Personal Data and agree to the terms of this Privacy Policy.

We will only process your Personal Data in accordance with applicable data protection and privacy laws. For the purposes of UK and EU data protection legislation, the data controller is Kidjo Inc. of 111 Sandra Muraida Way 6C, 78703 Austin, Texas.


Updated and Effective as of: Jan 8, 2019

TABLE OF CONTENTS

  1. 1.INFORMATION WE COLLECT

  2. 2.INFORMATION YOU CHOOSE TO SUBMIT

  3. 3.COOKIES AND TRACKING TECHNOLOGIES

  4. 4.AGGREGATED DATA

  5. 5.INFORMATION USE

  6. 6.INFORMATION SHARING

  7. 7.INFORMATION TRANSFER

  8. 8.PROTECTING YOU DATA

  9. 9.CHILDREN’S PRIVACY

  10. 10.SENSITIVE PERSONAL DATA

  11. 11.RETAINING, MODIFYING AND DELETING YOUR DATA

  12. 12.YOUR LEGAL RIGHTS

  13. 13.CHANGES TO THIS POLICY

  14. 14.CONTACT INFORMATION

1. INFORMATION WE COLLECT

We and our third-party service providers (including any third-party content and analytics providers) automatically collect certain information from your device or web browser when you interact with our Services. This information allows us to manage access to and use of the Services, recognize you and provide personalization, and to help us understand how our users use the Services.


Personal Data, Non-Personal Data, and User Submissions are referred to in this Privacy Policy collectively as "User Information."


We may collect the following information about you:


(1) Information that directly identifies you. This may include your name, email address, username and password which you supply when you subscribe.


(2) Information that indirectly identifies you. Each time you visit the Services we automatically receive and record information from your device or web browser, for example your internet protocol (IP) address, mobile device ID, browser type, time zone setting, location data, language preference, browser language and other transactional information. We may also create a user ID that may similarly indirectly identify you.


We may use this information to collect data about your activities on our Services, for system administration and troubleshooting purposes, to customize content for specific regions and to track access and use of the Services. We may associate information that indirectly identifies you with your user account (if you have one) and other information we have collected about you.


(3) Location data. We may collect non-precise geo-data, which tells us where you are, when we collect other information about you. We may also collect the language option or country you choose. We may link location data to other information we have collected about you.


(4) Profile data. This may include your username and password and other information you give us (if you are a registered user), information you give us in connection with purchases or orders made by you, your interests, preferences and feedback responses.


Registration for our Services may require that you supply a unique email address and is meant for parents and grown-ups only.


(5) Transaction and financial data. We may collect or receive transactional and financial information relating to you when you buy some of our Services (for example payment details).

2. INFORMATION YOU CHOOSE TO SUBMIT

You can visit our Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual (which we will refer to in this Privacy Policy collectively as "Personal Data"). If, however, you wish to register to become a member of our Services, you are required to provide certain Personal Data (for example, your name and e-mail address), and you must also provide a user name and password. We use your Personal Data to fulfil your requests for or services, to improve our services, to contact you from time to time, with your consent, about us and our products and services, and as otherwise described in this Privacy Policy.


Failure to provide any required Personal Data will prevent us from being able to provide our Services you request (e.g., member registration) or otherwise inhibit our ability to provide our Services.


We refer collectively to all information we collect that is not Personal Data, including Usage Data, demographic data and de-identified Personal Data, as "Non-Personal Data". If we combine Non-Personal Data with Personal Data, we will treat the combined information as Personal Data under this Privacy Policy.

3. COOKIES AND TRACKING TECHNOLOGIES

We use tracking technologies, such as cookies and local storage for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status and viewing preferences from a previous use of an online service, for when you later return to that online service.


Cookies and local storage may be set and accessed on your computer. Upon your first visit to our Services, a cookie or local storage will be sent to your computer that uniquely identifies your browser. "Cookies" and local storage are small files containing a string of characters that is sent to your computer's browser and stored on your device when you visit a website. Many major Web services use cookies to provide useful features for their users. Each Web site can send its own cookie to your browser. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you reject cookies, you will not be able to sign in to or take full advantage of our Services. Additionally, if you clear all cookies on your browser at any point after setting your browser to refuse all cookies or indicate when a cookie is being sent, you will have to again reset your browser to refuse all cookies or indicate when a cookie is being sent.


For more information about the use of cookies and similar technology on our site and applications, please review our Cookie Policy. You can also find more information about cookies and how they work, what cookies have been set on your computer or mobile device and how to manage and delete them at (link)

4. AGGREGATED DATA

We may create anonymous or aggregated data from the Personal Data we receive about you and other individuals whose Personal Data we collect.


Anonymous data will include analytics information and information collected by us using cookies. We make Personal Data into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze usage patterns in order to make improvements to our Services.


We combine information about you with information about other users to create audience segments of aggregated data, for example, statistical, demographic and usage data. If we combine or connect aggregated data with personal data we treat the combined data as personal data and deal with it in accordance with this privacy notice.


We aggregate personal data we collect, such as the number and frequency of your visits to our Services, to produce metrics and statistical information. We may share this data with third parties.


We have hired third parties and service providers, such as Google Analytics, to provide us with information, reports and analysis about the usage and browsing patterns of users of our Services. They may independently record the type of device and operating system you are using, general location information, as well as events that occur within our apps, such as how often you use our app.


We perform statistical, demographic and marketing analyses of users of our Services, and their subscribing and purchasing patterns, for product development purposes. We use this information for analysis purposes, including analysis to improve customer relationships.

5. INFORMATION USE

We will use your user information only for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. We do not share information with third parties for their direct marketing purposes.


We use the information we collect, including Personal Data and Usage Data:


  • to enable you to use our Services, to create an account or profile, to process information you provide via our Services (including verifying that your email address is active and valid) and to process your transactions;

  • to provide related customer service and care, including responding to your questions, complaints, or comments;

  • to provide you with information, products, or services that you have requested;

  • to tailor content we display to your children;

  • for internal business purposes, such as to improve our Services;

  • to notify you (the parent or guardian) of the child’s activities when using the Services, including sending value and skill reports;

  • to notify you relating to your account status or your child’s use of the Services;

  • to contact you with administrative communications (order confirmations, renewal/expiration notices, notices of credit-card problems) and, in our discretion, changes to our Privacy Policy or any of our other policies;

  • to comply with regulatory and legal obligations; and

  • for purposes as disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy.

6. INFORMATION SHARING

We may share Non-Personal Data, including Usage Data, de-identified Personal Data and aggregated user statistics, with third parties in our discretion. We share User Information, including Personal Data, as otherwise described in this Policy, and under the following circumstances:


(1) Service Providers. From time to time, we enter into relationships with third parties who provide services to us (for example, analytics companies, data management and storage services or credit card processing services). In those circumstances, we disclose User Information so that such service providers perform those services. These service providers are only permitted to use your Personal Data to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your Personal Data. In particular, our sites use certain Google analytics and other services, each of which enable collection and sharing of your information (including Personal Data) with Google for further use. For specific information on Google usage and how to control it, please see how Google uses data when you use our sites or apps and Google’s Privacy Policy.


(2) Change of Control. In the event we go through a business transition (such as a merger, acquisition by another company, bankruptcy, or sale of all or a portion of our assets, including, without limitation, during the course of any due diligence process), your Personal Data will likely be among the assets transferred. By providing your Personal Data, you agree that we can transfer such information in those circumstances without your further consent. Should such a business transition occur, we will make reasonable efforts to request that the new owner or combined entity (as applicable) follow this Privacy Policy with respect to your Personal Data. If your Personal Data would be used contrary to this Privacy Policy, we will request that you receive prior notice.


(3) Other Disclosure Scenarios. We reserve the right, and you hereby expressly authorize us, to share User Information: (i) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims; (ii) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person or property; (iii) if we believe it is necessary to investigate, prevent, or take action regarding significant abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of information); (iv) to protect and defend our legal rights or property, our services or their users, or any other party, and to protect the health and safety of our users or the general public; and (v) to our subsidiaries, joint ventures, or other companies under common control with us (in which case we will require such entities to honor this Privacy Policy).


(4) As stated before in this Privacy Policy, Kidjo Inc. does not share Personal Data with third parties for their direct marketing purposes.


(5) Social network and platform integration. Our Services contain integration with social networks and other platforms in which information is shared between us and such platforms. For example, if you create or log into your account through a third-party social media site (for example, a Facebook or Google), we will have access to certain information from that site, such as your name, email address, account information, and other information in accordance with the authorization procedures determined by such social media site.


If you don't want a social network to collect the information about you as described above, or you don't want a social network to share it with us, please review the privacy policy, privacy settings and instructions of the applicable social network before you visit and use our Services.

7. INFORMATION TRANSFER

When we process your personal data within Kidjo Inc. this may involve processing and transferring your data outside the European Economic Area (EEA), which includes all EU member states plus Iceland, Liechtenstein and Norway.


We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We use appropriate and suitable safeguards for transferring your Personal Data to the U.S. (e.g., standard contractual clauses issued by the European Commission, which can be accessed here)

8. PROTECTING YOU DATA

We have implemented commercially reasonable and appropriate technical and organizational security measures to help protect your Personal Data from accidental or unlawful destruction, loss, alteration, misuse, or unauthorized access or disclosure.


We limit access to your personal data to employees, agents, contractors and other third parties who need to access it. They are subject to a duty of confidentiality and we require them to process your personal data only in accordance with our instructions.


However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security. We do not guarantee or warrant that security measures will prevent data breaches. We have procedures to deal with suspected data breaches. We will notify you and the relevant regulator of any data breach as legally required.


If you send us emails, you should be aware that information disclosed in emails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in emails.


You use the Services and provide us with information at your own initiative and risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us using the details in the Contact Us section below.

9. CHILDREN’S PRIVACY

Registration for our Services is meant for parents or guardians and grown-ups only. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details in the Contact Us section below. We will delete such information from our files as soon as reasonably practicable.


Currently, we do not knowingly collect or store any personal information from children under the age of 16. All personal account information is requested from parents and/or guardians or other grown-ups and is limited to just an email address which is used to notify the parent or guardian about their child’s activities (i.e., value/skills’ report) when using the Services, in compliance with COPPA and The General Data Protection Regulation (GDPR) (EU) 2016/679.


If we have collected and stored any personal information from your child, you have the ability to access your child’s information, request that we stop collecting or using your child’s personal information, or request that we delete your child’s personal information. You may do this under Parent settings, after logging in, and/or by contacting us using the details in the Contact Us section below.

10. SENSITIVE PERSONAL DATA

Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data as this term is defined under applicable data protection and privacy laws (for example, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.


If you send or disclose any sensitive personal data to us, you consent to our processing and use of such sensitive personal data in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such content to our Services.

11. RETAINING, MODIFYING AND DELETING YOUR DATA

You may access the information we hold about you. If you wish to exercise this right, please contact us using the details in the Contact Us section below. If you would like to update, correct, modify or delete from our database any Personal Data you previously submitted to us, please let us know by accessing and updating your profile. You can manage your Kidjo Account in the My Account Area and update your Kidjo membership or account information in the Parent's settings section.


If you delete certain information you may not be able to order services in the future without re-submitting such information. We will comply with your request as soon as reasonably practicable. Also, please note that we will maintain Personal Data in our database whenever we are required to do so by law.


Please note that we need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion. We will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law.


We may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely.

12. YOUR LEGAL RIGHTS

If you are a resident of the European Economic Area (EEA), you have the right to: (a) request access to your Personal Data and rectification of inaccurate Personal Data; (b) request erasure of your Personal Data; (c) request restrictions on the processing of your Personal Data; (d) object to processing your Personal Data; (e) the right to data portability; and/or (f) the right to object to automated decision-making ("collectively, "Requests").


To exercise your rights email at support@kidjo.tv. We can only process Requests from a user whose identity has been verified. If a third party is making a request on your behalf we will ask them to prove that they have your permission to act for you.


You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.


We will try to respond to requests within one month and we will let you know if we need to take longer, for example because your request is complicated. We may have an overriding lawful basis for processing your personal data, or certain exemptions may apply. If we refuse your request we will explain why.


You also have the right to lodge a complaint with a supervisory authority, or the relevant data protection regulator in your country of residence. We invite you to raise your concerns with us first, so that we can try to resolve them.

13. CHANGES TO THIS POLICY

We update this Privacy Policy from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Data, by posting a notice on relevant areas of the Services. We will also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data or personal information collected from children users (if/when applicable), in a manner materially different than what was stated at the time your Personal Data was collected.

14. CONTACT INFORMATION

Kidjo Inc.
111 Sandra Muraida Way 6C
78703 Austin, Texas
+1 858 666 5485


If you have any questions about this Privacy Policy, please feel free to contact us by email at support@kidjo.tv.

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