Kidjo Privacy Policy

This Privacy Policy discloses the privacy practices of Kidjo Inc, publisher of Kidjo app and Site.

Last modified: Jun 7, 2017

What information do we gather about you?

The information gathered when you interact with the App or Site falls into two categories:

1) Personal information, which includes personal information you supply when you subscribe.

2) Non-personal information collected through technology, which includes tracking information collected by us as well as third parties.

Personal Information That You Give Us

Registration Information

Registration for the Kidjo services may require that you supply a unique email address and is meant for parents and grown-ups only.

Non-Personal Information Collected Using Technology

Information Collected by Us Using Technology

We use various Internet technologies to manage the Kidjo services and track use of the services. Non-personal information that we collect using these technologies may be combined with other information about you.

Device Information

We may collect non-personal information about the computer, mobile device or other device you use to access the Kidjo services, such as IP address, non-precise geolocation information, unique device identifiers, browser type, browser language and other transactional information.

Cookies, Beacons, Local Storage and Other Similar Technologies.

We use "cookies," Web beacons, HTML5 local storage and other similar technologies. These technologies allow us to manage access to and use of the Services, recognise you and provide personalisation, and help us understand how people use the Kidjo Inc Services. You will not be able to access certain areas of our websites, including Kidjo, if your computer does not accept cookies from us.

Analytics Technologies.

We have hired third parties to provide us information, reports and analysis about the usage, browsing patterns of users of the Kidjo Inc Services. We use Flurry and Google Analytics to track and report on the usage and browsing patterns in some of our mobile applications. They may independently record the type of device and operating system you are using, general location information, as well as events that occur within our apps, such as how often you use our app.

IP Addresses.

We may log your IP address (the location of your computer or device on the Internet). We use IP addresses for system administration and troubleshooting purposes, to customize content for specific regions and to track access and use of the Kidjo services.

What do we do with the information we gather about you?

Provide the Services You Request

We use the information we gather about you to enable your use of the Kidjo services, fulfill your requests for certain services, such as retrieving the right kind of content for your children. We also use the parent’s account information, namely email address, to notify the parent of the child’s activies when using the Kidjo app, including sending the parent value and skill reports.

Statistical Analysis

We perform statistical, demographic and marketing analyses of users of the Kidjo services, and their subscribing and purchasing patterns, for product development purposes. We use this information for analysis purposes, including analysis to improve customer relationships.

With whom do we share the information we gather?

Within Kidjo Inc

If you have registered to use the Kidjo services, we will not sell, rent, swap or authorize any third party to use your email address or any information that personally identifies you without your permission. We also share information about our audience in aggregate or de-identified form. Nothing in this Privacy Policy is intended to restrict our use of aggregated or de-identified information in any way. In the future, we may sell, buy, merge or partner with other companies or businesses. In such transactions, we may include your information among the transferred or received assets.

Service Providers

We contract with other companies to provide services on our behalf, including subscription payment. We provide these companies only with the information they need to perform their services. These service providers are restricted from using this data in any way other than to provide services for Kidjo Inc, and they may not share, resell or use the data for their own direct marketing purposes.

What is our email policy?

We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission.

Account and Service-Related Email

Kidjo Inc reserves the right to send you email relating to your account status or your child’s use of the Kidjo app.. This includes video content reporting, order confirmations, renewal/expiration notices, notices of credit-card problems, value/skill reports, other transactional emails and notifications about major changes to the Kidjo Inc Services and/or to our Privacy Policy. If you have registered for specific notifications, you may receive email specific to your participation in those activities.

Emails From You.

If you send us emails, you should be aware that information disclosed in emails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in emails. We will use your email address to respond directly to your questions or comments.

How do i change or update my personal information?

Manage Your Kidjo Account in the My Account Area.

You may review and update your Kidjo membership or account information in the Parent's settings section of the App or Site.

If we have collected and stored any personal information from your child, you would have the ability to access your child’s information, request that we stop collecting or using your child’s personal information, or request that we delete your child’s personal information.

You may do this under Parent settings, after logging in, and/or by contacting us using the information at the bottom of this policy.

Is my information protected?

To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, technical and administrative controls to protect the information. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Other Information

Compliance With Legal Process

We may disclose personal information if we are required to do so by law or we have a good faith belief that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the Kidjo Inc Services; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

Children's Guidelines

COPPA Compliance. Currently, Kidjo Inc does not knowingly collect or store any personal information from children under the age of 13. All personal account information is requested from parents or other grown-ups and is limited to just an email address which is used to notify the parent about their child’s activities (i.e., value/skills’ report) when using the Kidjo app. To learn more about COPPA compliance, you may refer to this simple one-page informational guide from the kidSAFE Seal Program

Changes to This Policy

This Privacy Policy may be amended from time to time. Any such changes will be posted on this page. If we make a significant or material change in the way we use your personal information, the change will be posted on this page thirty (30) days prior to taking effect and registered users will be notified via email.If the material change affects the handling of personal information collected from children users (if/when applicable), we will notify and obtain the verifiable consent of a parent or legal guardian before such changes take effect.

Contact info

Kidjo Inc
111 Sandra Muraida Way 6C
78703 Austin, Texas
+1 858 666 5485
support@kidjo.tv

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